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PRIVACY STATEMENT

Our Internet web server automatically recognizes the domain names and e-mail addresses of visitors to our web site. We may but will not necessarily collect the domain names and the e-mail addresses. We also may collect some or all of the information volunteered by visitors to our web site, such as survey and demographic information and/or site registrations. We may use "cookies" to save certain visitor information, for example to manage our web site or to expedite future visits. Any information that we do collect is intended primarily for our use in improving our products and services and in informing our customers and other visitors about our products, services and upcoming events. If we do communicate with you, we may do so by e-mail, telephone and/or postal service. We also may, from time to time, make the e-mail, telephone and/or postal addresses of our web site visitors available to other reputable organisations whose products or services we believe the visitors might find interesting. Those organisations may, in turn, communicate with you or share your information with still other organisations.

If you do not want to receive e-mail or other communications from us in the future, except in response to your specific inquiries, or if you do not want us to share your addresses and other information with other organisations, please let us know by e-mailing, calling or writing to us at our addresses as provided below. In order to "opt out" of any of the above, please specify the form(s) of communication and/or information sharing from which you wish to be excluded. If you ask to have your name put on our "do-not-share list" to us, we will be sure your name is removed from any lists that we may share with other organisations.

We may from time to time include links to the web sites of other organisations that we believe may be useful to our visitors. We of course are not responsible for any of the content of or the privacy practices used in any of those linked sites.

For the purchase of any of our products and services that we may make available for on-line purchase, the security protection that we will be using will be a recognized standard to ensure that unauthorized parties cannot access any payment or other information you send to us. We will perform credit card verification by a secure network and will purge credit card information once orders are processed. Those security measures will be automatic; you will not need to do anything special to initiate them. You merely need to follow the ordering procedure, and our security process will take over, encrypting the confidential information you supply to us.

For any training courses that we may offer on-line, we also will be collecting information appropriate to the taking of the course, including student registration information, training progress, and testing results. If the course is being taken at the request of another party, such as an employer, we also will provide progress and testing reports to the other party. Details of the information that we will collect and report for on-line training will be provided with the course syllabus or course registration form.

We may be reached at:

Red Labell Limited, trading as Smart Approach
Office Suite 2, Alexandra Dock Business Centre.
Fisherman's Wharf
Grimsby
DN31 ULT
United Kingdom
Tel: +44 (0) 1472 722170

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